{
  "snapshot": "2026-07-17",
  "totals": {
    "providers_assessed": 19,
    "machine_readable": 16,
    "opaque": 3,
    "opaque_providers": [
      "PayPal",
      "Checkout.com",
      "Mollie",
      "Braintree"
    ],
    "incidents_collected": 663
  },
  "disclosure_facts": {
    "shallowest_visible_window": {
      "provider": "Twilio",
      "window_days": 7,
      "n": 50
    },
    "deepest_visible_window": {
      "provider": "Shopify",
      "window_days": 2460,
      "n": 50
    },
    "providers_without_resolution_timestamps": [
      "Adyen"
    ],
    "distinct_severity_taxonomies": 7
  },
  "per_provider": [
    {
      "provider": "Adyen",
      "category": "psp",
      "access": "provider-api",
      "incidents_visible": 129,
      "window_days": 1263,
      "oldest_visible": "2023-01-31",
      "pct_with_resolution_time": 0,
      "median_self_reported_resolution_min": null,
      "severity_taxonomy": "GREY/YELLOW"
    },
    {
      "provider": "Airwallex",
      "category": "psp",
      "access": "statuspage-json",
      "incidents_visible": 4,
      "window_days": 80,
      "oldest_visible": "2026-04-27",
      "pct_with_resolution_time": 100,
      "median_self_reported_resolution_min": 34,
      "severity_taxonomy": "major/minor"
    },
    {
      "provider": "Chargebee",
      "category": "billing",
      "access": "statuspage-json",
      "incidents_visible": 50,
      "window_days": 475,
      "oldest_visible": "2025-03-28",
      "pct_with_resolution_time": 100,
      "median_self_reported_resolution_min": 26,
      "severity_taxonomy": "critical/major/minor/none"
    },
    {
      "provider": "GitHub",
      "category": "comparator",
      "access": "statuspage-json",
      "incidents_visible": 50,
      "window_days": 71,
      "oldest_visible": "2026-05-06",
      "pct_with_resolution_time": 100,
      "median_self_reported_resolution_min": 84,
      "severity_taxonomy": "critical/major/minor/none"
    },
    {
      "provider": "GoCardless",
      "category": "psp",
      "access": "statuspage-json",
      "incidents_visible": 25,
      "window_days": 248,
      "oldest_visible": "2025-09-29",
      "pct_with_resolution_time": 92,
      "median_self_reported_resolution_min": 150,
      "severity_taxonomy": "major/minor/none"
    },
    {
      "provider": "Klarna",
      "category": "psp",
      "access": "statuspage-json",
      "incidents_visible": 50,
      "window_days": 291,
      "oldest_visible": "2025-08-14",
      "pct_with_resolution_time": 100,
      "median_self_reported_resolution_min": 95,
      "severity_taxonomy": "critical/maintenance/major/minor/none"
    },
    {
      "provider": "Plaid",
      "category": "psp",
      "access": "statuspage-json",
      "incidents_visible": 25,
      "window_days": 86,
      "oldest_visible": "2026-04-21",
      "pct_with_resolution_time": 92,
      "median_self_reported_resolution_min": 120,
      "severity_taxonomy": "major/minor/none"
    },
    {
      "provider": "Recurly",
      "category": "billing",
      "access": "statuspage-json",
      "incidents_visible": 5,
      "window_days": 139,
      "oldest_visible": "2026-02-20",
      "pct_with_resolution_time": 100,
      "median_self_reported_resolution_min": 51,
      "severity_taxonomy": "minor"
    },
    {
      "provider": "Shopify",
      "category": "comparator",
      "access": "statuspage-json",
      "incidents_visible": 50,
      "window_days": 2460,
      "oldest_visible": "2019-10-21",
      "pct_with_resolution_time": 100,
      "median_self_reported_resolution_min": 58,
      "severity_taxonomy": "critical/major/minor/none"
    },
    {
      "provider": "Square",
      "category": "psp",
      "access": "statuspage-json",
      "incidents_visible": 25,
      "window_days": 239,
      "oldest_visible": "2025-11-18",
      "pct_with_resolution_time": 92,
      "median_self_reported_resolution_min": 88,
      "severity_taxonomy": "major/minor/none"
    },
    {
      "provider": "Stax",
      "category": "psp",
      "access": "statuspage-json",
      "incidents_visible": 50,
      "window_days": 879,
      "oldest_visible": "2024-02-02",
      "pct_with_resolution_time": 100,
      "median_self_reported_resolution_min": 190,
      "severity_taxonomy": "critical/major/minor/none"
    },
    {
      "provider": "Stripe",
      "category": "psp",
      "access": "statuspage-json",
      "incidents_visible": 50,
      "window_days": 254,
      "oldest_visible": "2025-11-05",
      "pct_with_resolution_time": 98,
      "median_self_reported_resolution_min": 53,
      "severity_taxonomy": "major/minor/none"
    },
    {
      "provider": "Twilio",
      "category": "comparator",
      "access": "statuspage-json",
      "incidents_visible": 50,
      "window_days": 7,
      "oldest_visible": "2026-07-10",
      "pct_with_resolution_time": 92,
      "median_self_reported_resolution_min": 268,
      "severity_taxonomy": "minor/none"
    },
    {
      "provider": "Wise",
      "category": "psp",
      "access": "statuspage-json",
      "incidents_visible": 50,
      "window_days": 463,
      "oldest_visible": "2025-04-03",
      "pct_with_resolution_time": 100,
      "median_self_reported_resolution_min": 75,
      "severity_taxonomy": "major/minor/none"
    },
    {
      "provider": "Worldpay",
      "category": "psp",
      "access": "statuspage-json",
      "incidents_visible": 50,
      "window_days": 50,
      "oldest_visible": "2026-05-28",
      "pct_with_resolution_time": 100,
      "median_self_reported_resolution_min": 56,
      "severity_taxonomy": "minor/none"
    }
  ],
  "rules": [
    "Counts are NOT comparable across providers (windows and self-reporting differ).",
    "No cross-provider reliability ranking may be derived from this corpus.",
    "All durations are self-reported by providers; under-reporting is expected and undetectable here."
  ]
}